OUR APPROACH

What we do, how we do it… and how much we love doing it!

As a family-run business, we’re all about a personal, customer-centric approach. We pride ourselves on being small enough to care about you and your home, yet big enough to tackle your plumbing and heating needs.

Covering Bolton and surrounding areas, each of our skilled engineers are Gas Safe experts, accredited with the latest industry qualifications. So, you can be sure they know their stuff…. and they’re pretty nice chaps too.

We’re passionate about our ‘right first time’ approach. Because no-one likes a job half done, and we know you have busy social schedules to get on with.  So, we’ll cut to the chase by talking your language (without the complex jargon), giving you a full understanding of what’s needed… and how we’ll fix it.

We’re pretty sure you have a beautiful home. So, if you invite us into it, we’ll always treat it with respect, ensuring overshoes are worn and sheets laid to protect your perfectly polished flooring and super clean carpets.

Our engineers have many years experience ridding the nation of water-related woes and heating hassles. So you can rely on us for a professional, efficient service, and a friendly approach. Don’t just take our word for it, take a peek at what some of our happy customers had to say.

 

How We Work

Our approach is pretty simple really. We won’t take several hours to do what we can do in one. And we won’t say in a hundred words what we can say in ten.

We love what we do and do what we love. So whilst the ins and outs of your boiler or central heating system may not seem too fascinating to you, it’s what we live and breathe.

We’re a nice bunch of people. So we’ll always give you a personal service, respect your decisions and ensure you fully understand what we plan to do, before we get stuck in.

We love nothing more than a spot of problem-solving, getting our hands on a challenge, seeing the wash of relief on our customer’s faces… and making that satisfied sigh of success after a job well done.

No jargon. No nonsense. No waiting around. Whatever your plumbing or heating needs, we’ve got you.

How Can We Help?