Category: Heating

Boiler installation

Boiler cover is similar to the insurance that you might take out on a car. It gives you the assurance that if your boiler stops working, an engineer will be sent out quickly, so you won’t have long to wait without central heating or hot water.

Most policies include emergency call-outs, boiler repairs, or a replacement if it’s not economical to fix. But not all providers offer the same level of protection and it’s easy to get caught out. Our guide on how to choose your boiler cover has everything you need to know before you buy.


Things to consider

Narrow down your search for the best deal on boiler cover with our checklist of questions.

1. What level of cover do you need?

Before you decide on a policy, check to make sure it has everything you need.

Most providers offer different levels of cover, from basic up to more advanced packages. As a rough guide it should include:

  • an annual service
  • emergency call outs
  • boiler repairs
  • boiler replacement if it can’t be fixed


We recommend finding a provider that offers an annual service as standard. Having your boiler routinely checked, helps to identify minor faults early before they become dangerous problems. If you have a new boiler, then you’ll need to get it serviced at least once a year by an accredited engineer to protect its warranty.


2. How old is your boiler?

If your boiler is over ten years old, check to make sure your chosen provider will cover it. Not all companies pay out for older boilers, and those that do will often put a limit on the amount they will contribute towards repairs.

Likewise, some don’t cover certain types of boilers, such as oil-fired or solid fuel, so before you sign up, check that your boiler will be supported. At RJM Homecare, our highly-skilled engineers are trained to work across combi, gas, and electric boilers. Whatever make or model, we cover it.

3. Are emergency call-outs included?

Most people take out boiler cover for peace of mind, knowing that they won’t be left without hot water or central heating… To avoid disappointment, check that your chosen policy includes emergency call-outs 365 days a year, and that there are no additional call out charges.

4. Do you have to pay an excess?

When considering how to choose your boiler cover, look for a policy with unlimited repairs and no excess to pay. Some big companies limit the number of times they will come out to repair your boiler, so check in advance there is no cap on the amount of help they will provide, and no excess to pay.

5. What else do you want cover for?

If you want to insure additional appliances in your home, look for a provider that offers extended packages, such as those that include boiler, plumbing and heating cover. Take a look at what’s on offer, you could save money by taking out a comprehensive policy, that covers you for more than just your boiler.

Our extensive ‘advanced care’ package, includes your:

  • boiler and boiler controls
  • central heating system
  • gas pipes
  • plumbing pipework
  • electrics
  • toilet


So, if you need help fixing a water leak, then we’ve got you covered!


Boiler cover – is it worth it?

On average it costs between £200 to £500 to repair a boiler, and upwards of £2000 to replace it. Add in the cost of calling out an engineer, and if your boiler breaks down you could find yourself being landed with a sizeable bill that you weren’t expecting.

Boiler cover is an affordable way of insuring yourself against this cost, with fixed, regular payments over a year. Not only is this more manageable, but if you need to make a claim it can work out cheaper than paying for your boiler to be repaired in one lump sum.

If you include an annual boiler service in your package, you could also save money. Consumer website, Which? recommends servicing your boiler every year to prolong its life and avoid unnecessary repair bills.

The real value of boiler cover comes from the peace of mind in knowing that if you find yourself without central heating or hot water, you won’t have long to wait for an engineer to get your boiler back up and running again.


Why Choose RJM Homecare for your boiler cover?

When thinking about how to choose your boiler cover, you might be tempted to go straight to your energy provider, but typically they are more expensive. Forbes Advisor recommends shopping around for the best deal on standalone policies. At RJM Homecare, we offer affordable cover with no excess to pay and unlimited repairs.

Our plans start from £6.50 per month for our ‘annual care’ package that includes a carbon monoxide test and an annual service. In fact, we so strongly believe that an annual service is a much-needed safety check, that we include it as standard in all our packages.

We are a family company serving the Bolton and Greater Manchester area, and our exceptional customer service is what sets us apart from our competitors. Our customers are so impressed with our service that they consistently rate us highly, and we have over 150 five-star reviews on Google.

Where we include breakdown assistance, we guarantee to come out within 24 hours, so you’re not left wondering when an engineer will arrive to look at your boiler.

With our engineers you’re in safe hands – not only are they trained to the highest standards but they’re also Gas-Safe accredited. So, if you have new gas appliances, your manufacturer’s warranty won’t be affected.


Next steps

Unsurprisingly your boiler is more likely to break down when you least want it to and the thought of spending days waiting for an engineer is enough to make savvy homeowners think again about taking out quality boiler cover.

No hot water, let alone no heating, makes a family home unusable for many. We’ve covered the essentials on how to choose your boiler cover, but everyone’s circumstances are different, so our friendly team are here to help. Visit our Boiler Cover page to find out more about RJM Homecare and choose a plan that’s right for you.

Gas Safe Plumber

Having your boiler stop working is incredibly frustrating; your boiler and heating system is an essential part of your day-to-day life, so when yours breaks down, we appreciate how stressful that can be. For boiler breakdowns it’s best to call a professional heating engineer you can trust to help fix any issues and get your heating back up and running.

That’s why at RJM Homecare we provide expert service with our Premium and Advanced Homecare Cover so that any issues are swiftly dealt, by our friendly and highly professional Gas Safe registered engineers, within 24 hours guaranteed! No excess, no extra charges… just peace of mind.

We’ve put together this quick summary on some of the most common boiler problems that could occur to help provide some clarity on some of the issues. If you have any questions about your boiler or heating system please don’t hesitate to contact us – one of friendly team members is always on hand to answer any of your concerns.


Typical Boiler Issues:

There’s No Hot Water And No Heating

If power is being supplied to your boiler and there’s no issue with your fuel supply (e.g. gas supplier or fuel storage tank)… and there’s no heating and no hot water then the first place to look is on the display panel of your boiler to check if an error code is showing. Also check your thermostat settings are set correctly. Some potential sources of this issue could be: low boiler pressure; frozen condensate pipe; or a fault with the pilot light in the case of older boilers.

Look out for water leaks and always contact a professional Gas Safe registered heating engineer for assistance.

There’s Hot water But No Heating

A common issue is having hot water but no heating. This could be an issue with the boiler pressure being too low or an indication that you have a broken diaphragm and airlock, or an issue with diverter or motorised valves. Check the boiler pressure gauge; if it’s below 1 then your boiler may need more pressure. Check your boiler manufacturer’s instruction guide for reference on the recommended pressure level (typically between 1 and 2). If the pressure level looks in order and your thermostat is working, then a professional repair is likely required. Always make sure that you choose a heating company that is Gas Safe registered and provides a professional service you can trust.

Boiler Is Leaking Water

A leaking boiler is potentially a major issue as it’s most likely caused by a problem with an internal component, such as a worn out pump seal or an issue with the pressure valve. A leak could be caused by a poor installation, an internal fault or corroded pipes and could be a sign you need a new boiler. If you are noticing water around your boiler, you should contact a Gas Safe registered heating engineer immediately.

Hearing strange noises

If you are hearing a strange noise emanating from your boiler, similar to that of a kettle boiling, then it could be an indication of limescale build-up. This can be an easy fix, and your engineer will be able to flush the system and remove the deposits. If you are hearing other strange sounds, it is best to speak with a Gas Safe engineer as soon as possible. Choose a reputable Gas Safe registered heating engineer to help repair the issue promptly.

Need your boiler repaired?

Experiencing a boiler breakdown is very frustrating, but here at RJ Martindale Ltd, our dedicated engineers are here to help you. We offer Boiler repair and servicing to homeowners across Bolton, so if you are having issues with your boiler, get in touch with us today. We also offer RJM Homecare Cover to protect you from costly repair costs – visit for more information or give us a call on 07401 077791.